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Introduction to Windows 8

Windows 8 is a new Microsoft operating system which features a dynamic user 

interface and offers many more new features. Some of the changes include:

                                                

Activation - Activation does not happen at the factory anymore due to a pre-injected key on the system board. The activation will happen automatically, the moment customer connects to internet. In cases where the system board is replaced, a DPK hard copy is shipped with the system board. If the hard drive is replaced or the operating system is re installed, Windows will need to be re-activated.

User Interface - The Start Screen on Windows 8 offers a set of tiles for the apps installed. Each tile on Start is connected to a person, app, website, folder, playlist, or whatever else is important to you. Pin as many tiles to Start as you like and move them around so it's just the way you want it.

Charms Bar - A universal bar which has some of the most important Charms (options) on Windows 8. Each of the charms is context specific.

Login and Password Options - Windows 8 offers local account usage as well as a new option called Microsoft Account. You can choose to have a normal text based password, a 4 digit pin or a picture password based on gestures.

Recovery and troubleshooting options - Windows 8 has additional troubleshooting options through Win Re  You can choose to run Refresh, Reset, System image recovery or simply run system restore.

Mouse, keyboard—and now touch

Windows 8 is perfect for PCs with only a mouse and keyboard, those with touchscreens, and those with both. Whatever kind of PC you have, you'll discover fast and fluid ways to switch between apps, move things around, and go smoothly from one place to another.

Windows has been re-imagined to focus on your life. The beautiful, fast, and fluid design is perfect for a range of hardware: from compact, touch-enabled tablets and lightweight laptops, to PCs and large, powerful all-in-ones with high-definition screens. It's smooth, intuitive, and gives you instant access to your people, apps, and stuff, so you spend less time searching and more time doing.

The new Windows Store provides Apps to help you work more efficiently, or get you the latest games so you can compete with friends. Apps can work together too; so that you can share photos, maps, contacts, links, etc.

No matter what you want to do, you can get it done quickly in Windows 8. Whether you are completing a project, playing a game, or reading a book, with Windows 8, you can use touch, mouse, and keyboard together—seamlessly—to do what you want, the way you want. No need to choose one or the other. It starts quickly and it is cloud-connected so you can access your photos, documents, and settings on any Windows 8 PC.

Windows 8 is available for consumers in three editions.

Edition	Architecture	Description
Windows 8	x86/x64	This is the mainstream consumer version of Windows 8.
Windows 8 Pro	x86/x64	Windows 8 Pro includes all the features of Windows 8, plus features for encryption, virtualization, PC management, and domain connectivity. Windows Media Center is available for purchase as an economical “media pack” add-on to Windows 8 Pro. If you are an enthusiast or you want to use your PC in a business environment, you will want Windows 8 Pro.
Windows RT	ARM	This edition is available pre-installed on PCs and tablets powered by ARM processors. It helps enable new thin and lightweight form factors with impressive battery life. Windows RT includes touch-optimized desktop versions of the new Microsoft Word, Excel, PowerPoint, and One-note.

Some common facts about windows 8 in just 8 minutes...

                                       

Dell Support Center 3.0

My Dell Support Center (DSC 3.2) is a user interface re-design of DSC 3.1 Dell Support Center is re-designed to resemble the Windows 8 Metro tile aesthetics. My Dell Support Center will be factory installed on new systems and existing Dell Support Center 3.1 users will have an option to upgrade.

My Dell Support Center offers the following Enhancements:

• New enhanced User Interface.
• API access for System Recovery and Backup.
• Search option and Help on My Dell Support Center.
• Redesigned user interface.
• A provision for the Dell Software End User License Agreement to be read by the customer at first use.
• Stage tile has been removed.
• Windows 8 Launcher tile.

My Dell Support Center will be factory installed on the system and the current DSC 3.1 users will have an option to upgrade to My Dell Support Center. This program will ship on all Dell Consumer and Small Business systems, including both direct and retail.

To launch My Dell Support Center press the windows key on the keyboard and click My Dell Support Center.

My Dell Support Center home page provides information about overall system health, Product Model, Service Tag, Express Service Code and Warranty information.

The home page consists of five tabs which are covered in the sections to come; it also has a Search box for easy access.

Notifications Tab: Provides information about the overall health of the system and offers self-help options to resolve issues.

Checkup Tab:  Offers diagnostics information, tools and utilities to detect and fix system issues, this tab has the following four sections:

Run PC Checkup: This section lets you run a Default Scan and Custom Scan to diagnose hardware component on the system. Use Default Scan to run a complete test and Custom Scan to test specific components.

System Tools: This tab provides easy access to common windows utilities.

Drive Space Manager: This tab provides a visual representation of the space consumed by each type of file.

System History: This tab provides information on events and changes; you can click on the icons for detailed information on the event.

Backup Tab: Has the following two options:

System Recovery Media: Helps you create a backup of the factory installed software.

Online File Backup: Helps you create a backup your personal files online.

System Info: Tab consists of the following sections:

System Summary: This section contains information about the System Model, BIOS Version, Service Tag, Express Service Code, Operating system and Hardware on the system, there is an option to test the hardware components listed on this page, to test any component click Perform Text link next to the component.

Operating System: This section provides information on the Operating System, Windows Experience Index and Windows Update.

Security: This section contains information on Windows Update, Firewall and Antivirus.

Motherboard: This section provides detailed information about the Motherboard.

Processor: This section contains information on processor speed and capabilities.

Memory: Contains detailed information on installed memory and rated speed.

Batteries: Contains Battery type, capacity and serial number.

Communications: Contains information on Network Bluetooth and broadband.

Hard Drives: Contains information on Drive size and partition.

Optical Drives: Contains information on CD, DVD and Blue-Ray drives.

Video: Contains information on Video card and connected monitors.

Audio: Contains information on sound card and driver.

USB Devices: Contains information on the USB on the system and USB devices connected to the system.

Input Devices: Contains information on the input devices connected to the system.

Printers: Contains information on available printers.

Service Contracts: Contains information on the warranty and has a link to download a soft copy of the service contracts.

Support Tab: Has the following sections:

Tools: Contains Owner’s Manual, FAQ, help and more options.

Technical Support: Contains option to contact Technical support via Chat, Phone and Email also a link to Dell Connect.

Customer Support: Contains options to contact Dell Customer Support via Email and Phone, the section also has an option to take an online survey and an option to get Help and Advice for the system.

Know more about Dell Support Center in Windows 8 in just 99 seconds:

Dell Backup and Recovery

Dell Backup and Recovery enables the user to backup and restore their data with just a few clicks. Dell Backup and Recovery comes in two versions, Basic and Premium.

The Basic version comes pre-installed on all systems and allows the user to create the system recovery media and take a backup of the factory installed applications and drivers. It also helps the user to restore the computer to the factory image in case of an OS issue.

The user can update the basic version to the premium version by paying the applicable fee. The premium version allows all functions of the basic version plus adds more features like scheduled data backup and full system backup.

There are four ways to open Dell Backup and Recovery:

1. Point to the right of the screen and when the charms bar comes up, click Search then type in Dell Backup and Recovery. Click Dell Backup and Recovery.
   
   


2. Press the Windows Start button, click the Dell Backup and Recovery tile.
   
   


3. Right- click on the Start screen, click All Apps and then click the Dell Backup and Recovery tile.
   
   


4. Open the My Dell Support Center tile from the Start screen and click Backup. Click Launch Recovery Tool.
   
   
5. Dell Backup and Recovery seeks to differentiate between the Dell backup solution and the one provided by Microsoft in Windows 8. Windows 8 provides backup and recovery by offering Push Button Reset and File History. The key differences between Win 8 backup and recovery and Dell Backup and Recovery is listed in this table:
   

   Solution Feature	Microsoft Windows 8	Dell Backup and Recovery
   System Restore, Reset, Refresh, & Backup	Focused primarily on OS, programs part of initial factory load	Covers OS, programs & data up to last backup instance
   Simplified Consolidated User Interface	Different consoles for each function, many with sub menus	Central console for all functions
   Restore Points	External/ Managed not in place	User defined restore destination
   OS Repair & Recovery Tools	Partial capability only — via Refresh	Integrated Point-of-need Services solution. OS, apps, data, to latest instance
   OS & R.DVD Media Burning	Restrictions on media type. Initial Apps & Driver only	User defined media type inclusive of latest instance
   Application Critical Updates	Not specific to this solution, usually as part of a service pack release	Critical updates push per incident
   Apps & Drivers Recovery/Re-installation	Forced net download at point of need	Inclusive of updated backup image